About the role As a Zendesk Delivery Manager, you will play a crucial role in developing smart and innovative... solutions in Zendesk and will manage and oversee the development, deployment, and maintenance of Zendesk applications, providing...
Business Reports to: Sr. Manager, Regional Lead - EMEA About Zendesk for Startups Zendesk for Startups is a business... initiative at Zendesk focused on helping startups drive growth and prepare for scale by creating great customer experiences...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... our offerings and deepen Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue...
our more strategic enterprise customers achieve the most out of the Zendesk products and services they use? Do you get your energy..., check out this position in the Services Organization at Zendesk and be ready to make an impact! By leveraging...
Job Description About Us: Zendesk is a leader in customer experience solutions, driving innovation through... will have to influence Zendesk country leadership on the value of AWS to drive business growth and be the advocate for AWS within the country...
Job Description Engagement Manager Zendesk Professional Services sits within Zendesk’s Customer Experience (CX...) organisation and is focussed on maximising the impact of Zendesk software for both existing and new customers. The Professional...
enquiries and complaints promptly and professionally via Zendesk, ensuring robust responses, a positive resolution and customer... is required, across both written and spoken communications. Desirable Criteria; Experience of Zendesk customer service platform Proficient...
resources. Lead the migration of Zendesk-hosted knowledge and content to Salesforce Service Cloud and local NGL sites..., updates, and retirement to minimise duplication and outdated materials. Activate & maintain Oversee the global Zendesk...
, and resolve incidents and service requests using the company’s ticketing system (e.g., ServiceNow, Jira, Zendesk, or similar..., Zendesk, Freshservice, etc.). Familiarity with Active Directory (user management, password resets, group policies). Basic...
