, partnering with industry giants like Zendesk, Amazon, NICE, and Calabro to deliver truly innovative customer engagement platforms... partners (e.g., NICE, Amazon, Zendesk) and ensure delivery of high-impact shared campaigns that meet shared KPIs. Monitor...
, empathetic communication. Handling customer interactions through Zendesk (email), App Store Connect, Google Play Console.... Familiarity or willingness to quickly learn customer support tools (Zendesk, App Store Connect, Google Play Console, social media...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
valued, supported, and confident in their journey with us. Using our customer management system, Zendesk, you'll provide... our customer management system, Zendesk, you'll provide efficient and personalised assistance, resolving issues with empathy...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
requests via Zendesk to ensure consistent service standards Ensuring quality and compliance across all hospitality and event... across teams and stakeholders Proficiency using systems (e.g. Zendesk) to support efficient, high-quality service...